An Actual Chat I Had with "Kristine" from Bank of America

So many times. 

massagebyted:

Kristine Cooper: Hello Adam! Thank you for being a valued Bank of America customer!

Kristine Cooper: How may I assist you with your credit card account today?

You: [LONG STORY]

Kristine Cooper: Upon checking on the account, I see here that the payment was returned because there is an…